To Our Customers We Promise:

• To uphold the highest standards in professional diagnosis, service and repair by employing the best professional personnel and using state-of-the-industry equipment and quality parts.
• To offer valid written estimates, making the customer aware of charges in the repair process.
• To conform to all applicable state and local laws.
• To maintain a sense of personal obligation to our customers.
• To maintain methods to resolve customer complaint.

To Our Employees We Promise:

• To encourage ongoing training.
• To be personally committed to a quality enviornment.
• To manage our business in a professional informed manner.

To Our Automotive Service And Repair Industry We Promise:

• To uphold the highest standards of the industry.
• To attempt to correct abuses within the automotive service and repair industry.
• To be aware and proactive in response to changing technology and legislation.
• To uphold the integrity of all members of the Alliance of Automotive Service Providers.